General Data Protection Regulation
We are committed to ensuring that your privacy is protected.
This Policy defines how we use and protect data collected by us in relation to your use of the website and any services provided.
Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your data will only be shared with our partner businesses Hideaways for Two (Hideawaysfortwo.com) and Cottages Collective (a cooperative for holiday let owners) but will not be disclosed to any other third parties.
What information do we collect and why
We collect only such data as is necessary to provide you with the best possible service.
We use your information (and the information of those travelling with you) for the purpose of enabling your holiday bookings.
This includes storing your booking information with our booking engine suppliers in order for us to fulfil your booking.
We use information like cookies to improve your experience on Online Services; provide us with analytics information that will help us improve our services generally; and to collect information about travel destinations of interest to you so that you may see travel ads that are more relevant to you.
If you contact us we will collect your name and contact details including your postal address, email address and contact telephone number.
If you subscribe to our mailing list we will collect your name and email address - you will be able to unsubscribe on any email we send you.
If you make a booking with us we will collect data necessary to confirm the details of your booking, including number, name and age of all guests. We may contact you following your stay and send you our newsletter by email, unless you specifically request not to receive it.
Where you choose to receive marketing information, we will let you know about any special offers that may be of interest to you, including our loyalty programs. You are able to opt-out at any time by contacting us to unsubscribe from our communications.
You can contact us about updating or accessing your information via the routes stated below in How to Contact Us.
From time to time and usually following an interaction with us, we will ask you for your feedback to ensure we are providing the best service we can.
If you have any questions or concerns about our use of your personal information, then please contact us via our Contact Us section on our website.
How to contact us
· To contact us regarding your data that we hold please write to: Copper Beeches, St Kew, Bodmin, PL30 3HB or email: firstname.lastname@example.org or contact us via the Contact Us form on our website.